Appointments
Cancellation policy.
In short
- 48 hours notice to cancel, and 24 hours to reschedule.
- A credit card is required to hold your appointment.
- 50% of the service is charged for cancellations within 24 hours and for no-shows.
- Repeat no-shows may need to prepay, or may not be able to rebook.
The full policy
We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you may be charged a cancellation fee of 50% of the price of your scheduled appointment. Dead Swanky Salon understands that sometimes schedules change, however we do ask for a 24–48 hour notice when cancelling or rescheduling. A credit card is required to hold your appointment.
In order to ensure our stylists have enough time to fill your spot in the event of a scheduling conflict, we ask for a 48 hour notice of cancellations and 24 hours for rescheduling. Appointments cancelled or missed within 24 hours for which a client is a “No Show” will incur a charge of 50% of the service amount. Repeat cancellation and no shows may require pre-payment on future appointments or may not be allowed to reschedule with Dead Swanky Salon again.
Our stylists’ time is important as well as their livelihoods; we ask that you please be respectful and mindful of this when booking your appointment.
Need to change a booking? Call 479-251-1050